Our Sustainability Focus

Bayfront is committed to contributing meaningfully to the United Nations Sustainable Development Goals (SDGs) through the mobilisation of institutional investment in sustainable infrastructure financing. By facilitating the recycling of capital by banks through loan take-outs, Bayfront aims to help banks and institutional investors channel additional capital into financing green and social projects.

Our key strategic sustainability focus is twofold – incorporation of Environmental,  Social and Governance (ESG) factors into our loan portfolio selection criteria; and acquisition and distribution of green and social projects, thereby supporting sustainable development.

This is enabled through our E&S Framework and Sustainable Finance Framework.

Grievance Mechanism

As part of our commitment to ensure that the companies or projects we finance are undertaken with due consideration to Environmental and Social (E&S) risks and concerns, Bayfront Infrastructure Management (Bayfront) has in place a Grievance Mechanism in conjunction with our parent company, Clifford Capital Holdings, aimed at providing a forum for those adversely affected by projects that we finance to voice their E&S concerns.

Any E&S-related complaints or concerns relating to companies or projects that are financed by Bayfront may be submitted through the following channels:

  • local_phone
    Call us at +65 6229 2900 during our operating hours
    (9am – 6pm Singapore time)
  • mail
  • drafts
    By Post
    Post a letter to the following address:
    #23-01, North Tower, One Raffles Quay, Singapore 048583
Click here to find out the information required and process for lodging grievances